Phoenix Skin Medical Surgical Group
Our Take
Patients consistently describe Phoenix Skin Medical Surgical Group as a polished, professional operation: kind, competent providers, thorough exams, and efficient visits with short waits, with front-desk staffer Liz earning repeated shout-outs by name. The recurring caveat worth flagging is on the money side, not the medicine: reviews point to quote-versus-final-price discrepancies and non-refundable deposits, including one documented complaint of a procedure quoted far below what was charged on arrival. Worth noting too that the practice's self-reported 5.0 rating runs higher than the roughly 4.7 reflected on independent aggregators, so confirm all pricing in writing before you book.
The Aesthetiq editorial synthesis of public reviews & social sentiment. Individual results and experiences vary.
About
Phoenix Skin Medical Surgical Group is a plastic-surgery & aesthetics practice in Phoenix, Arizona offering Botox & Neurotoxins, Dermal Fillers, Kybella, and more. It holds a 4.7★ rating across 102 Google reviews.
Treatments
Before & After
Phoenix Skin Medical Surgical Group publishes real before-and-after results on their own website and social channels. Out of respect for patient privacy and consent, we link to the source instead of re-hosting those photos here.
See real results →Reviews (3,495)
Patrick & his team were punctual, Patrick was familiar with my chart & the procedures that were previously done, he was able to quickly addressed my concerns for today's visit, he educated me about my condition & gladly walked my through today's procedure, his work is always precise & accurate!!!! Throughout today's entire visit Patrick & his team consistently promoted courtesy & clearly exhibited both kindness & friendliness, also Jaquelyn at the front desk is very professional & thorough, she also promotes courtesy consistently!!! Reflecting the above mentioned, I will always recommend Phoenix Skin whenever the opportunity arises, Thanks Philip.
My experience was obviously a one-off based on other reviews but nonetheless: I came for an evaluation after women's health, my PCP and another dermatologist said they couldn't do anything for a boil I had in a delicate place, my butt. My evaluation with Phoenix Skin went fine but it was an additional 6-8 weeks out to get in with a surgeon. Fine. At least someone will finally deal with the thing. Unfortunately, by the time I had the surgical appointment it had ruptured. I did 8 weeks of antibiotics and bi-weekly cortisone shots to have Dr. Madden tell me she didn't recommend surgery because of how difficult the area was. She continued to give injections and I continued to keep the area covered until my skin became so aggravated from bandages I couldn't wear them anymore. Her treatment plan was nothing. Just hope it heals It never did. I'm only leaving a review because after my insurance wisely dropped Phoenix Skin, I went for another follow up because it was inflamed and STILL there after a year and Madden essentially told me I needed surgery which, frustratingly, is why I chose this place to begin with. For surgery. That they didn't want to do. And after billing hundreds of dollars to my insurance for nothing, they sent me a bill for $90 for doing nothing again because she didn't even send the referral out for an actual surgeon. Take it for what you will, but I hate you guys. I hope you all end up with boils.
I've been Elizabeth Walter's patient for at least 5 years I believe. She great! I'll stay with her for a long time. She's been spot on, and always taken good care of me.
Wonderful staff! Super friendly and accommodating. Patrick offers me some wonderful options to treat my issues and I'm excited to see if they are going to help and resolve my problems. I'm ecstatic to embark on this journey.
They where courteous, very friendly, and professional. My appointment was for a personal matter, but before I left I ask my NP to do a quick skin exam. She did not hesitate one bit. That saved me another visit later this year. That impressed me. Thanks!