Phoenix Skin Medical Surgical Group
Our Take
Patients consistently describe Phoenix Skin Medical Surgical Group as a polished, professional operation: kind, competent providers, thorough exams, and efficient visits with short waits, with front-desk staffer Liz earning repeated shout-outs by name. The recurring caveat worth flagging is on the money side, not the medicine: reviews point to quote-versus-final-price discrepancies and non-refundable deposits, including one documented complaint of a procedure quoted far below what was charged on arrival. Worth noting too that the practice's self-reported 5.0 rating runs higher than the roughly 4.7 reflected on independent aggregators, so confirm all pricing in writing before you book.
The Aesthetiq editorial synthesis of public reviews & social sentiment. Individual results and experiences vary.
About
Phoenix Skin Medical Surgical Group is a plastic-surgery & aesthetics practice in Phoenix, Arizona offering Botox & Neurotoxins, Dermal Fillers, Kybella, and more. It holds a 4.7★ rating across 102 Google reviews.
Treatments
Before & After
Phoenix Skin Medical Surgical Group publishes real before-and-after results on their own website and social channels. Out of respect for patient privacy and consent, we link to the source instead of re-hosting those photos here.
See real results →Reviews (3,472)
Patrick & his team were punctual, Patrick was familiar with my chart & the procedures that were previously done, he was able to quickly addressed my concerns for today's visit, he educated me about my condition & gladly walked my through today's procedure, his work is always precise & accurate!!!! Throughout today's entire visit Patrick & his team consistently promoted courtesy & clearly exhibited both kindness & friendliness, also Jaquelyn at the front desk is very professional & thorough, she also promotes courtesy consistently!!! Reflecting the above mentioned, I will always recommend Phoenix Skin whenever the opportunity arises, Thanks Philip.
My experience was obviously a one-off based on other reviews but nonetheless: I came for an evaluation after women's health, my PCP and another dermatologist said they couldn't do anything for a boil I had in a delicate place, my butt. My evaluation with Phoenix Skin went fine but it was an additional 6-8 weeks out to get in with a surgeon. Fine. At least someone will finally deal with the thing. Unfortunately, by the time I had the surgical appointment it had ruptured. I did 8 weeks of antibiotics and bi-weekly cortisone shots to have Dr. Madden tell me she didn't recommend surgery because of how difficult the area was. She continued to give injections and I continued to keep the area covered until my skin became so aggravated from bandages I couldn't wear them anymore. Her treatment plan was nothing. Just hope it heals It never did. I'm only leaving a review because after my insurance wisely dropped Phoenix Skin, I went for another follow up because it was inflamed and STILL there after a year and Madden essentially told me I needed surgery which, frustratingly, is why I chose this place to begin with. For surgery. That they didn't want to do. And after billing hundreds of dollars to my insurance for nothing, they sent me a bill for $90 for doing nothing again because she didn't even send the referral out for an actual surgeon. Take it for what you will, but I hate you guys. I hope you all end up with boils.
I had an excellent experience with Dr. Madden at Phoenix Skin. She was incredibly kind, took the time to listen to all of my concerns, and made me feel completely comfortable throughout my appointment. I never felt rushed, and she thoughtfully answered my questions and explained everything clearly. It’s refreshing to find a provider who is both knowledgeable and genuinely caring. I highly recommend Dr. Madden and the team at Phoenix Skin!
Very clean and welcoming. Staff were all very kind, polite and helpful. Practitioners answered all my concerns and gave my son a plan for his skincare needs to met and monitored. Overall great care and service. Will definitely be taking my skincare needs here as well.
The wait was quick, staff were friendly, and I was able to receive the care I needed in a streamlined manner - no time was wasted! I received a consultation and treatment all in the same visit, which I wasn’t expecting. Both the nurse and provider who cared for me demonstrated competency in what they were doing and kindly explained every step of the process to me. All in all, a wonderful experience!